Unity Player crashes on a scene with Video Player.

Hi, I just launched a game several days ago on Windows. The game uses the VideoPlayer to play some videos that are transcoded with Unity in H264 codec, 1920x1080, and 10 seconds long each. However, a portion of the players reported that the game crashed on a particular scene (which has the videos). So, I requested the error log from them to investigate the problem. However, I cannot make much sense from the error log as it is a bit too deep for my expertise. So, I attached the player log, error log, and crash dump [here][1]. Can anyone point to what the problem really is? [1]: /storage/temp/160753-crashinfo.zip