Hi All,
I'm new to Unity, I've been using it starting this year, and I published my first game around 2 months ago, and I'm using Unity 2019.2.10f1, and everything was going great, until recently I heard from new users that the game isn't opening, and 1 previous user had it working perfectly, and sent an update around 6 days ago, that it's not working anymore, I've asked the user if they can provide more information, and I'm still waiting for their response.
Now my questions are below:
1. Should I be updating the SDK? If so, how? I've downloaded the Android SDK/NDK tools when I downloaded the Unity 2019.2.10f1 from the hub, and I don't recall updating anything.
2. Should I just be downloading the newer version of Unity whenever it comes out, with downloading SDK/NDK from the same install, and publish the app again?
3. How do I troubleshoot these cases where my game is crashing for new and old users?
Thanks!!!
↧